THE WATERFRONT HOTEL KUCHING, Kuching – A Smart Stay in the City
About the Hotel
Rooms with River Views
The Waterfront Hotel Kuching offers 208 modern guest rooms, including 31 suites and 2 loft suites. All suites feature separate living rooms with unique furniture layouts. Rooms include high-speed Wi-Fi, smart TVs, Nespresso machines, minibar fridges, and laptop-sized safes. Select between views of Padang Merdeka and the city center or panoramic river views overlooking the Kuching Waterfront, Astana, Fort Margherita, and the State Assembly Building.
Dining with Scenic Backdrops
Café Via Mare serves buffet breakfast daily and offers all-day dining with Western cuisine and local dishes like Sarawak Laksa. The restaurant provides sweeping views of the Sarawak River. Zapatos Lounge operates by the poolside with drinks and snacks. The Club Floor includes access to Iridium Lounge on Level 11 with complimentary soft drinks in minibars and all-day coffee service.
Recreation and Business Facilities
The hotel features an outdoor swimming pool at Level 4, a gym on Level 5 open from 7:00 AM to 9:00 PM, and a business center with computers and printing services. Art exhibitions display works by local artists like Ramsay Ong and Nisa Addina at Level 4 near Kilig Bar. The property connects directly to Plaza Merdeka Shopping Center with H&M, Starbucks, and a local food court.
Heart of Kuching Location
Located atop Plaza Merdeka Shopping Center, the hotel is steps from Kuching Waterfront Promenade and Darul Hana Bridge. Chinatown with its temples and pre-World War One shops is nearby, along with Sarawak Museum and the old State Mosque. The hotel is 15 km from Kuching International Airport. Complimentary parking for one vehicle per room is available in the mall's underground garage.
Services and Event Spaces
Services include 24-hour concierge, room service, laundry with same-day pressing, and pre-check-in for immediate key collection. The Ranyai Ballroom and 6 function rooms host meetings and events. Club Floor guests receive complimentary airport transfers for two people, newspaper delivery, and night turndown service. The business center operates from 8:00 AM to 8:00 PM with computer access.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Lift
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Laundry
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- Restaurant
- Poolside snack bar
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's pool
Spa & Leisure
- Indoor swimming pool
- Pool with view
Room features
- Air conditioning
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
I had a fantastic stay at the hotel. The rooms offered a superb view of the Dewan Undangan Negeri and the golden bridge, and they were incredibly comfortable. However, there was a pungent urine smell in the couch of room 616 which was off-putting. The service had some issues with my payment using my debit card, but they did inform me promptly when the room was ready around 1.30 pm. The location couldn't have been better, right next to China Town/Old Town and within walking distance of major attractions. The dining experience was decent, although some dishes were not up to par. Overall, a good value for money stay.
I had a delightful stay at the hotel. The rooms were spacious and beautiful, although I wish I had a city view. The complete amenities made my stay comfortable, and being located in the same side of the building was convenient.
The hotel provided a nice and clean room with a lovely view, though it seemed a bit small for a club room. Unfortunately, my room wasn't ready when I arrived at 5:05 pm, and there were no hand and face towels provided.